No business sector is immune to the pressure of digitization these days. From transportation (Uber) through retail (Amazon, Zalando) to tourism (Booking.com), transform their processes in order to stay relevant. In the first digitization wave, companies typically focused on the direct customer experience and transformed their windows to the world: they invested in analytics to better understand and meet customer needs, improved and accelerated customer service by digitizing customer touchpoints, and made sure their message was consistent over different channels. For many companies this first wave is still on the top of their digital agenda today.Read more
In a previous blogpost, we discussed how traditional Intranets have shifted to become part of a bigger ecosystem: a totality where people, processes and information are connected, supported by technology in an extension of the traditional workplace - hence the term "Digital Workplace".
In this post, we'll elaborate on the main business drivers that justify a digital workplace.Read more
Traditional intranets have shifted into something new, often referred to as a "digital workplace" - something that allows employees to be more productive, that allows them to connect more easily to each other and that allows them to work remotely.
In recent years, Microsoft Office 365 has expanded to include a large group of products and services, all of which are continually enhanced with new features. Previously, Office 365 was simply a collection of siloed products, but now those products interact and add even more value to your organization through services, such as My Analytics, Office Graph and Office 365 Groups. We often hear "Office 365 can do everything" or "Office 365 will solve all your problems".But do you really know what you get when you buy Office 365?Read more
Technology is transforming industries and business models by helping enterprises control increasing volumes of data and content, and by facilitating rapid collaboration and connectivity. Microsoft is at the forefront of this transformation.
By combining cutting-edge features with familiar tools, Microsoft’s Office 365 Suite and SharePoint solutions enable businesses to become “digital enterprises” that adapt to evolving customer needs, capitalize on new business opportunities and exceed business goals.Read more
Finally, after a long 3 year hiatus, the Momentum conference returned to Europe from October 31 till November 3 2016. Momentum has always been a great opportunity to catch up on all the news that DellEMC ECD (Enterprise Content Division) has to share. But honestly, this year, with DellEMC selling ECD to OpenText, we feared it would be a sad farewell event. However, it turned out to be quite the opposite. Momentum revealed an ECD full of energy and a bold vision on the future of content management.Read more
Over the last few weeks, we attended two big annual conferences: The Gartner Portal, Content and Collaboration Summit (September 15-16 2014, London) and the Alfresco Summit (October 7-9 2014, London).
Many of the main themes were similar for both conferences: social, cloud and mobile.
For example, Gartner estimates that more than 50% of all content will never move to the cloud (source). And, of course, the hybrid cloud model is on the rise. Along these recurring themes, some bigger issues were addressed.Read more